About us:
Risk Management Division, Minnesota Department of Administration
Our mission is to maximize Minnesota's governmental resources by helping our customers actively manage risk.
Contact us:
Claims questions ― questions on claims should be directed to the Claims Specialist assigned to the claim. Please refer to your claim paperwork for contact information.
After-hours claim reporting ― Please report serious accident or property loss occurring after business hours to Gallagher Bassett at 763/416-8900 or 866/489-5797
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By Subject:
| Auto Fleet Safety | David Agren | 651/201-2594 | |
| Auto Liability Claims | Lea Shedlock | 651/201-2589 | |
| Auto Physical Damage Claims | Erica Richards | 651/201-2590 | |
| Billing Questions / Payment Processing | Gay Scharpen | 651/201-2587 | |
| Builder’s Risk Handling | Marlys Williamson | 651/201-2591 | |
| Certificates of Insurance | Carol Morgan | 651/201-2593 | |
| Data Reporting – Property & Casualty | Gay Scharpen | 651/201-2587 | |
| Data Reporting – Safety | Todd Christenson | 651/201-3005 | |
| Data Reporting – Workers Comp | John Sargent | 651/201-3031 | |
| Disability Management Referrals | Elizabeth Houlding | 651/201-3010 | |
| Disability Management Unit Information | Elizabeth Houlding | 651/201-3010 | |
| First Report of Injury (FRI) Entry |
John Sargent Johnathan Carver |
651/201-3031 651/201-3001 |
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| GenComp System Support | John Sargent | 651/201-3031 | |
| Insurance Questions |
David Agren Marlys Williamson |
651/201-2594 651/201-2591 |
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| General Liability Claims |
Lea Shedlock Scott Johnson |
651/201-2589 651/201-2592 |
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| HR Support | Elizabeth Houlding | 651/201-3010 | |
| Injury Coding |
John Sargent Johnathan Carver |
651/201-3031 651/201-3001 |
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| Location Codes | John Sargent | 651/201-3031 | |
| Loss Control (property and general liability) | David Agren | 651/201-2594 | |
| Non-Insured Tort Claims | Bryan Freeman | 651/201-2586 | |
| Property Claims |
Scott Johnson Erica Richards |
651/201-2592 651/201-2590 |
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| Property or GL Policy Changes | Carol Morgan | 651/201-2593 | |
| Return to Work | Elizabeth Houlding | 651/201-3010 | |
| Safety and Loss Control (occupational) | Todd Christenson | 651/201-3005 | |
| Vendor/Contractor Insurance Requirements | Marlys Williamson | 651/201-2591 | |
| WC Supplement Process | Elizabeth Houlding | 651/201-3010 | |
| Workers’ Compensation Claims Unit | Gary Westman | 651/201-3030 | |
| Web | Gay Scharpen | 651/201-2587 |